Terms of service

Last updated: 18 October 2026

Who we are

Belgrade Day Tours is a joint brand of two registered passenger carriers from Belgrade. The service you book is provided by the carrier named in your confirmation:

  • Premium Transfer, Prve pruge 7, 11080 Beograd (Zemun), PIB 113325163, reg. no. 66741664
  • ATB Transport Beograd, Vojvode Micka Krstića 1Lj, 11060 Beograd (Palilula), PIB 114700637, reg. no. 67786688

Contact for both companies: +381 61 732 6261 (phone, WhatsApp, Viber).

Booking

Tours and routes on this website are suggestions. A booking exists only when we confirm the date, time, pickup point, vehicle, price and any guide in writing (WhatsApp, Viber, SMS or email). The written confirmation takes precedence over the website.

Price

Prices are for the whole vehicle, not per person. Entrance tickets, meals and other third-party services are not included unless the confirmation says so. A licensed guide is charged separately as stated in the offer.

Payment

You can pay the driver in cash or by card, or in advance online with a payment link. Business clients can pay by bank transfer against an invoice.

Changes and cancellation

Tell us about changes as early as possible. Cancellation terms and any deposit are stated in your confirmation. If we have to cancel, you get a full refund of anything you paid.

On the day

The route can change because of traffic, weather, closures or opening hours. We adjust it with you. Waiting time beyond the agreed duration may be charged as stated in the offer.

Luggage

Luggage left in the vehicle during a tour stays in the locked vehicle. Please keep passports, money and valuables with you.

Complaints

Send complaints to +381 61 732 6261 or by post to the address of the carrier in your confirmation. We reply within 8 days, as required by the Serbian Consumer Protection Law.